Design Guidelines (Preece 22-25)
Metaphora
Find a metaphor and build the system around it
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System as a tool (what kind of tool)
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System as a concrete device (what functionality can be transfered)
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System as a human counterpart (repeat some human-like actions)
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System as a house, room or office (find services)
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System as a map (find your way)
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System as a game (rules of the game)
Scenarios , storyboards , snapshots
Design support
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Software for prototype and/or interface design (Jamba - java)
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Design room (wallcharting)
Use guidelines
Basic principles
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Know the user
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Reduce cognitive load
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Engineer for errors
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Maintain consistency and clarity
What guidelines
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General literature (e.g. Shneiderman)
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Standerds
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ISO9000 - general program design quality standards
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HCIstandards
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Common terminology
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Maintainability and evolvability
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A common identity
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Reductioin in training
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Health and safety
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ISO9241
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Ergonomics in work with VDU:s
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EC Council Directive (29 May 1990)
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Display - Keyboard - Operator/computer Interface
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House Style Guides
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Apple
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Microsoft
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Your Company Style