GARB0080 Why cannot I connect to Garbo

Counting since 9.11.2005
<http://lipas.uwasa.fi/~ts/garbinfo/garb0080.html>
Copyright © 1996-2007 by Prof. Timo Salmi
Last modified Sun 25-Feb-2007 07:36:35

Why cannot I connect to or get files from Garbo?

The most likely problems are:

Garbo or its ftp program is down. Unfortunately this can happen. Please try again later.
The net connection in between is down. Please try again later.
There already is the maximum number of users connected. Please try again later.
Connection problems at your end. Contact your own provider's sysadmin.
Specifically, firewall problems at your end. Contact your local sysadmin.
Rarely, but not totally impossible. Your site has been blacklisted for continuing offences. If so, that's that. Nothing to do.

> Date: 2004-02-07 04:26:10 PST
> *** Timo, I still can't access your site. )-:

poiju> date
Sat Feb  7 17:21:43 EET 2004

poiju> ssh garbo.uwasa.fi 'ftpcount'
Authentication successful.
Service class local                -   0 users (no maximum)
Service class remote               -  27 users ( 80 maximum)

And from the next day just a small extract from our logs to show the diversity of downloaders

04:51:18 /pub/pc/link/tscmd.zip ip68-227-45-228.lv.lv.cox.net
:
09:28:51 /pub/pc/link/tsbat.zip 218.18.47.230
:
10:03:25 /pub/unix/ts/0news_u.txt ua103d82.elisa.omakaista.fi
10:03:48 /pub/pc/source/00index.txt host131-136.pool80104.interbusiness.it
10:06:00 /pub/windows/graphics/psp311.zip host-209-214-56-47.ard.bellsouth.net
10:06:14 /pub/pc/link/tsfaqp.zip bb219-74-112-121.singnet.com.sg
10:07:56 /pub/pc/educgames/scramble.zip 108.92.202.62.dial.bluewin.ch

So Garbo seems to be alive, and according to our log files there is a regular flow of downloads. Regrettably there is nothing I can do about your situation, since while I maintain a major part of the program library at Garbo, I do not do Garbo's system maintenance. From that point of view I am just another Garbo user, albait with some special privileges.

The access problems (if they persist) are up to first your own and then our system managers. I am not in the loop.

All the best, Timo

What if my site does not know Garbo or the connection refused? (This question comes in various formats, but the point of all the queries is that the user cannot connect to garbo).

In general if you are having persistent problems (a week or more) in reaching Garbo (not problems with Garbo itself) the first person to contact is your own site's system manager. For example, you might get an error message like "host unknown". This means that your own host does not know garbo.uwasa.fi. The Garbo information is missing from your site's hosts-file, and your host is not using distributed name service. There is nothing that can be done about such a problem from this end. (You can try to use the IP number 193.166.120.5 in that case as a temporary measure).

You might also get a more radical error message like "Access to the Scandinavian nodes has been discontinued, due to the slowness and unreliability of the network connections." Again this is a problem that has nothing to do directly with Garbo. It is probably a question of your site's net privileges and arrangements, or a problem between different networks quite beyond our control.

There is more information in the item "Re: garbo: cannot map your network address to a hostname ?" in the feedback and information file ftp://garbo.uwasa.fi/pc/pd2/tspost18.zip. If you have a connection, but get something like "We cannot map your network address to a hostname, if this isn't fixed soon, access from your host will be unavailable" see that file.

Do you have a guest user-id? I cannot ftp, but I can reach your site through the net. I type anonymous at the login: and then try to give my email address at the Password:. I am not let in, but get a "Login incorrect" message instead.

We do not accept guest users on Garbo. This means that what you tried, is not allowed at our site. The only direct ways you can get connected to our system is using the true ftp system or using the World Wide Web as described in the item "How do I get files from Garbo? ".

Date: Fri, 5 Nov 1999 19:43:13 +0200 (EET)
From: Hannu Hirvonen
To: A Garbo User
Subject: Re: Access to Garbo

I followed the advice in the FAQ for downloading, and have had limited success. I use Netscape on a Unix machine. When I try to download ztimer20.zip by clicking the right mouse button, I get a dialogue box asking for a user name and password. When I enter "anonymous" and "myid@myhost.com" as name and password, respectively, I get access denied due to invalid name/password or the site does not permit anonymous FTP access.

I'm pretty sure that your site's firewall (socks server) is asking for local authorization to open ftp-port. ftp is often blocked at firewalls, because ftp requires transmitting username and password in clear text. Some firewall schemes also maintain lists of allowed ftp-sites (and similar lists for other protocols).

--
The early bird may catch the worm, but it is the second mouse,
who gets the cheese.

-- hh

Hello Timo. Garbo seems to be down. Is there a list of authorized Garbo mirrors, so I can get the program I am looking for from a Garbo mirror?

This is a pointer to the list of Garbo's authorized mirrors . Please note that I can't guarantee that the mirror status information is up-to-date.

All the best, Timo

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