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Last modified Fri 2-Mar-2007 18:54:17
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I sent a mail server request to Garbo, but I get no response at all. And I am sure that I did everything as instructed.

Garbo's mail server has been discontinued

The old information:

Why doesn't Garbo's mail server respond to my correct request?

In that case your, or your system's email address is probably badly configured. Please contact your own local system manager or postmaster.
 
Don't send a repeat request until your email address problem has been resolved! This is very important, so I repeat DON'T! (If you persist, regardless, I am afraid that we will shut your access to Garbo altogether.)
 
What happens is this. We get your request, but when Garbo tries to honor your request to send you the file(s) by email, the email bounces back to us because of the problems in your email address. If you send repeat requests, it will just clog our postmaster with the bounced email.
 
Try using a corrected mail address to return the requests. You can do this by adding the following command to (the body of) your message to our mail server.
   reply-to YourEmailAddress
e.g.
   reply-to youruserid@yourmachine.yourdomain.yourcountry
   get WhateverYouWant
You should contact your system manager to asses an optimized path especially if you are using UUCP or BANG paths to get your mail delivered to Garbo. I have been told that Garbo's mail server (when it is on) checks the mail queue every 15 minutes so if you don't get response in a reasonable time you'd better check this one out with a little help from your local sysadmin friends.
 
Please note that this is canned information. Personally, I am not familiar with our mail server and I am thus unable to answer any questions concerning it.

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